contact jeffrey duggan linux system administrator

OBJECTIVE

I am an LPIC-1 Certified Linux System Administrator and my goal is to work as a Linux SysAdmin.
I am available for full-time, part-time, and contract employment.

CERTIFICATIONS

Linux Professional Institute Level 1 – Linux System Administrator

EMPLOYMENT HISTORY

Linux Specialist and IT Consultant, High Pass Technologies, May 2015 – Present

  • Specialist in Linux and open-source software with a focus on small business.
  • Utilized Ansible to configure systems, deploy software, and apply system updates.
  • Experience using MySQL and Postgres databases for web servers and applications.
  • Created websites using Drupal CRM on dedicated web hosts and cloud based Apache (LAMP) servers.
  • Server and Desktop virtualization using KVM and VirtualBox.
  • Secured communications, encrypted data, and managed certificates using OpenSSL.
  • Wrote Python, Bash, and Perl scripts for use in applications, and data and log analysis.
  • Administered domain names and DNS records. Performed DNS troubleshooting.
  • Experience writing and analyzing iptables firewall rules.
  • PHP programming for use in websites, applications, and data processing by Google Charts.
  • Installed and managed cloud based solutions for file hosting, collaboration, HCM, CRM, ERP, point-of-sale, and product inventory software.
  • Backed up systems and data using rsync, FSArchiver, and Clonezilla.
  • Upgraded Linux systems and software to newer versions. Applied patches and security updates.
  • Installed Linux on servers and workstations. Migrated data and trained users on new systems.
  • Installed and operated home automation and control systems using Home Assistant and Domoticz.
  • Installed custom security camera systems for homes and businesses. Configured ZoneMinder video monitoring software.
  • Installed and configured routers and switches for small businesses. Made ethernet cables and wired the premises.
  • Utilized Raspberry Pi computers as WiFi extenders, routers, and firewalls.


Linux Specialist, Linux Magic Inc., Vancouver, Canada, June 2023 – Sept 2023 

  • Installed, upgraded, maintained, and monitored Linux based email server software for telecommunications companies around the world.
  • Provided Tier-1 email and telephone support. Troubleshoot technical issues for customers.
  • Triaged support requests. Maintained CRM. Created DevOps tickets.
  • Collaborated with development teams and performed software testing. Built customer relationships and promoted billable work. Trained customers to maintain their own server systems.


EDUCATION

James Cook University, Queensland, Australia

Undergraduate Accounting Program, September 2006 – September 2008

St. Michaels University School, Victoria, BC

High School Diploma, September 1999 – June 2002


ADDITIONAL INFORMATION

  • Native English speaker.
  • Advanced Spanish language skills.


contact jeffrey duggan linux system administrator